Shipment Processing Time
All orders are processed within 2-3 business days.
Due to COVID, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Lost or Stolen Packages
Emeralds Brand is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Emeralds Brand will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.